Job Description

Essence Electrical Pty Ltd is a quick-growing, family-owned electrical business based in Ipswich. We are a hardworking, down-to-earth team that takes pride in providing exceptional customer service and maintaining a strong reputation within the electrical industry.

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As our business continues to expand, we are looking for a motivated, reliable and proactive office administrator to join our team and grow with us.

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Full-Time Position | Bundamba, Ipswich

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Essence Electrical Pty Ltd is a fast-growing, family-owned electrical business based in Ipswich. We are a hardworking, down-to-earth team that takes pride in providing exceptional customer service and maintaining a strong reputation within the electrical industry.

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As our business continues to expand, we are looking for a motivated, reliable and proactive office administrator to join our team and grow with us.

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The Opportunity

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We are seeking a positive, organised and hardworking individual to join our Bundamba office on a full-time basis.

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This role is ideal for someone who enjoys a busy working workplace, works well within a team and takes ownership of their responsibilities. Our office is fast-paced, with priorities often changing throughout the day. The successful candidate plays a crucial role in supporting the wider operation of the business, ensuring that administrative tasks and the logistics run seamlessly to support our technical teams and customers.

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Key Responsibilities

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- Answering and directing telephone calls professionally
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- Providing prompt and helpful customer service
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- Responding to customer enquiries or directing them to the appropriate team member
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- Monitoring and managing incoming emails
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- Creating, managing and completing tasks relating to quotations and jobs
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- Coordinating with subcontractors and maintaining positive working relationships
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- Organising and managing technicians' schedules
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- Completing general office and administrative duties
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- Assisting other departments to support effective daily operations
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About You

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We are looking for someone who:

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- Brings enthusiasm and a positive attitude to the workplace
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- Enjoys working in a busy and fast-paced environment
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- Can think quickly, solve problems and make confident decisions
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- Has excellent verbal and written communication skills
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- Is highly organised and pays close attention to detail
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- Can multitask and adapt to changing priorities
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- Is confident using Microsoft 365 and learning new computer systems (Simpro)
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- Takes accountability for their work and follows tasks through to completion
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- Takes pride in delivering high-quality work
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- Is willing to go above and beyond when required
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- Can work effectively both independently and as part of a supportive team
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Previous experience in office administration, scheduling, customer service, or a related trade-service industry will be highly regarded; however, it is not essential.

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Why Join Essence Electrical?

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- Become part of a growing, family-owned local business
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- Work alongside a supportive, hardworking and energetic team
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- Enjoy a varied position where no two days are the same
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- Build your skills and develop a long‐term career
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- Work from our Bundamba-based office
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If you are dependable, organised and ready to take ownership of an key role within a growing business, we would love to hear from you.

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📌 Office Administrator / Coordinator (Ipswich)
🏢 Essence Electrical
📍 Ipswich