Job Description

People First Healthcare is part of People First Workforce, a growing multi-entity organisation operating across Aged Care, Home Care, NDIS, Healthcare and related services across Australia.

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We are seeking an experienced Head of Compliance and Governance to lead compliance, clinical governance, quality, risk and regulatory requirements across our aged care operations.

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This is a senior role working closely with the Executive team, Board and operational leaders to ensure compliance is embedded into everyday practice and that the organisation remains audit-ready.

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About the Role

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You will act as a subject matter expert across aged care compliance and governance, providing strategic advice while driving practical implementation across the organisation.

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Key responsibilities include:

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- Lead the Clinical Governance Framework, quality and continuous improvement programs.
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- Oversee compliance with the Aged Care Act, Aged Care Quality Standards, Support at Home, CHSP and SIRS.
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- Manage internal audits, regulatory engagement, assessment contacts and external audits.
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- Own incident management, SIRS reporting, complaints, open disclosure and corrective actions.
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- Maintain organisational and clinical risk registers and compliance obligations.
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- Oversee contract, funding and program compliance, working closely with Finance.
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- Develop and maintain policies, procedures, compliance frameworks and governance reporting.
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- Prepare compliance, quality and risk reporting for the CEO, Executive and Board.
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- Lead compliance training and promote a culture of accountability and continuous improvement.
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- Provide leadership and guidance to the compliance and quality team.
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About You

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You will be an experienced compliance, governance, quality or clinical governance professional with strong knowledge of the Australian aged care environment.

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You will bring:

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- Senior experience in aged care compliance, governance, quality or clinical governance.
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- Solid knowledge of aged care legislation, Quality Standards, Support at Home, CHSP and SIRS.
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- Experience leading audits, investigations, risk management and regulatory engagement.
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- Strong policy, reporting and continuous improvement capability.
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- Excellent communication and stakeholder management skills.
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- The ability to translate complex regulatory requirements into practical operational solutions.
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- Strong leadership capability and a proactive, solutions-focused approach.
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Why Join Us?

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- Senior influence across a growing organisation.
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- Direct exposure to Executive and Board-level stakeholders.
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- Opportunity to shape compliance, governance and quality frameworks.
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- Lead meaningful continuous improvement across a multi-entity organisation.
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- Be part of an organisation with people at the centre.
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If you are ready to lead compliance and governance at a senior level and make a tangible impact across aged care, we would like to hear from you.

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People First Healthcare is an equal opportunity employer. We welcome applicants from all backgrounds. Successful applicants will be required to complete relevant background and police checks.

📌 Head of Compliance and Governance (Victoria)
🏢 People First Healthcare
📍 Victoria