W Brisbane is seeking a dynamic Chief Concierge to lead our Concierge, Wheels and Welcome teams and bring the W experience to life for guests.
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You will drive guest loyalty, coach frontline Talent, and oversee daily operations with a focus on luxury service, brand standards, and seamless guest journeys from arrival to post-stay. The role demands strong leadership in a fast-paced, luxury hotel setting.
📌 Luxury Concierge & Guest Experience Leader (Queensland)
🏢 W Hotel
📍 Queensland
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