Job Description

Property Services Officer (Administration)

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Property Services Officer (Administration, TRIM, Microsoft)

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Location: Parramatta, NSW
n Contract: Until 2 October 2026 with potential extensions on the cards
n Hours: 35 hours per week
n Pay Rate:$46.36 per hour + super
n Working Arrangements: Hybrid and adaptable working options available, however initially it will be 5 days per week in the office

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Key Responsibilities

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- Manage a high-volume caseload of property-related requests and administrative tasks.
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- Coordinate requests with external service providers and monitor progress through to completion.
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- Liaise professionally with customers, service providers and internal stakeholders.
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- Respond to enquiries and assist customers in identifying appropriate solutions.
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- Maintain accurate and up-to-date records across internal systems.
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- Prioritise competing tasks and meet required deadlines and service standards.
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- Identify opportunities to improve processes and service delivery.
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- Recognise complex matters and escalate appropriately to the Principal Property Officer.
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- Provide general administrative support to the Property Services Team as required.
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You will ideally have:

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- Strong administrative and organisational skills.
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- Excellent attention to detail and accuracy.
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- Strong written and verbal communication skills.
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- Confidence working with digital systems and databases.
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- Proficiency in Microsoft Office applications.
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- Experience using TRIM or similar records/document management systems.
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📌 Property Services Officer (Administration) (New South Wales)
🏢 Total Resource Solutions
📍 New South Wales