Quality Assurance Analyst - Hybrid CX Insights & Compliance (Port Phillip City)

Quality Assurance Analyst - Hybrid CX Insights & Compliance (Port Phillip City)

24 Sep
|
Probe Contact Solutions Australia
|
Port Phillip City

24 Sep

Probe Contact Solutions Australia

Port Phillip City

Probe CX in Melbourne seeks a QA Agent to audit customer interactions across calls, live chat and email, and to review back-office tasks. You will uphold our Quality Framework, ensure accuracy, and help drive compliance and improvements through feedback to team leaders. The role requires Australian citizenship, ability to attend full time onsite training in the Melbourne CBD for 5 days, and strong written/spoken communication, attention to detail, and analytic mindset.

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📌 Quality Assurance Analyst - Hybrid CX Insights & Compliance (Port Phillip City)
🏢 Probe Contact Solutions Australia
📍 Port Phillip City

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