Join a leading claims team with genuine career progression opportunities. Utilise your building knowledge in a dynamic desktop assessing role. Based in North Lakes, Brisbane with a supportive team environment.

Build your future in insurance with a respected claims team where your construction skills and attention to detail make a real impact.

Ready to take the next step in your claims career? This is an exciting opportunity for a Desktop Assessor to join a high-performing team managing a portfolio of lower-value residential claims. Bring your building knowledge, problem-solving skills, and customer focus into a role where you'll have the opportunity to grow and develop within the insurance industry. With flexible location options available, this role is ideal for someone with construction experience looking to transition into claims assessing, or an experienced claims professional wanting to build their technical capability.

Who will you be working with? You'll be joining a supportive and collaborative claims environment that values quality outcomes, continuous improvement, and strong customer experiences. The team works across a broad range of property claims, providing an opportunity to develop your assessing expertise while being supported by experienced industry professionals. This is a great opportunity to be part of a growing function where your contribution will be recognised, your skills will continue to develop, and you'll have exposure to a well-established insurance claims operation.

What are the benefits?

Competitive remuneration package aligned with your experience

Based in North Lakes,



Brisbane with a supportive team environment

Opportunity to develop your career within insurance claims

Supportive team environment with experienced industry professionals

Utilise your construction knowledge in a technical assessing role

Long-term career pathways within a growing claims function

What will you be doing?

Managing a portfolio of minor property claims through the desktop assessing process

Reviewing scopes of work, documentation, and claim information

Applying your construction knowledge to assess repair requirements

Ensuring claims are managed efficiently and within delegated authority

Liaising with internal teams, customers, and external stakeholders

Delivering accurate and timely claim outcomes while maintaining quality standards

What do you need?

Experience in building, construction, loss adjusting, or property claims

Ability to interpret scopes of work and assess repair requirements

Strong attention to detail and excellent decision-making skills

Claims experience within insurance is highly regarded

Background as a trade qualified looking to transition into assessing welcomed

Strong communication skills and a customer-focused approach

If you're looking to move away from the tools and leverage your construction expertise in a rewarding insurance career, this is an opportunity to make a real impact while continuing to develop professionally.

With flexibility, career progression and the chance to work on meaningful property projects, this role is ideal for someone ready to take the next step in their career.

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📌 Desktop Home Assessor (North Lakes)
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📍 North Lakes