Patient Coordinator (Brisbane)

Patient Coordinator (Brisbane)

24 Sep
|
Rgit Australia
|
Brisbane

24 Sep

Rgit Australia

Brisbane

Posted 09 Sep 2026

Description At Dental Boutique, we don’t just change smiles – we change lives. With over 50,000 smile transformations across Australia and New Zealand, we combine world-class expertise, artistry, and innovation to deliver natural, confidence-boosting results.

We’re looking for a driven, customer-focused qualified to join our team.

This is a full-time position and we are specifically seeking candidates who are looking for a long-term, full-time career opportunity.

About the Role: You’ll join us as aPatient Coordinator, becoming the warm, welcoming face of our new Brisbane clinic. From day one, you’ll play a key role in delivering an exceptional client experience while also supporting the patient journey from enquiry through to treatment.

This is a customer service and sales-focused role, ideal for someone who thrives on building relationships, guiding decisions, and delivering results.

What You’ll Be Doing

Welcome patients with professionalism and warmth

Manage appointment scheduling, check-ins, and check-outs

Handle phone and online enquiries with confidence and care

Support patients through their treatment journey from initial enquiry to conversion

Maintain accurate records and complete administrative tasks efficiently

Work closely with the clinical team to ensure a seamless patient experience

What You’ll Be Growing Into

Leading patient consultations and presenting treatment options

Building trust and rapport to guide patients through decision-making

Managing treatment plans,



follow-ups, and ongoing communication

Driving sales conversions through genuine connection and education

Contributing to the overall performance and success of the clinic

About You

Minimum 1-2 years’ experience in customer service and/or sales

Proven ability to build rapport and confidently guide conversations

Strong organisational skills and attention to detail

A proactive, results-driven mindset with a natural ability to influence

Comfortable working in a fast-paced, team-oriented environment

What We Offer A beautiful clinic workplace and supportive team culture

The opportunity to make a real impact in people’s lives

About Us At Dental Boutique, we are more than just a dental practice, we are a team dedicated to transforming lives through exceptional dentistry.

Everything we do is guided by our core values:

Above and Beyond Take initiative and ownership

Pay attention to details

Strive for exceptional outcomes in everything you do

Excel with Passion and Care Embrace constructive feedback and continuous growth

Show kindness and empathy to patients and teammates

Bring passion and positivity into your work by loving what you do

Positivity and Happiness Treat patients and colleagues with care and respect

Contribute positively as a supportive team player

Embracing these values creates a foundation where our people and clients are motivated, valued, and empowered to grow with confidence and well‑being.

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📌 Patient Coordinator (Brisbane)
🏢 Rgit Australia
📍 Brisbane

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