Medical Secretary /PA to Specialist Surgeon We are seeking a highly motivated and experienced Medical Secretary/PA – ideally with a background in specialist surgical settings - to join our administrative team supporting the practice Director and newly established Head and Neck Surgeon.

Hours: Monday – Friday 9am-5pm

Location: Onsite role in Richmond + 1 x Mount Waverley consulting per fortnight. (Parking/travel arrangements are available)

You’ll be joining a busy specialist practice which supports 9 Surgeons. Your role will be to provide proactive, dedicated support to 2 of our surgeons. Their practices are growing and so we’re keen to have a team member who is excited about the opportunity to be involved in the development of both their practices as well as driving innovation with emerging technologies. This is a challenging role supporting a practice Director and newly established Head and Neck Surgeon which requires experience, high organisational and communication skills.

Key Responsibilities:

Extensive diary management and patient bookings

Providing professional and sensitive service to a wide variety of patient groups

Managing patient queries and running consulting sessions

Coordinating all theatre bookings and liaising with hospitals and anaesthetists, as well as surgical billing and debt recovery as required





Preparing and processing medical documentation (referrals, reports, correspondence, consent forms, High Cost Drug forms, liaison with the Cochlear team as required)

Diligent and enthusiastic approach to work with high attention to detail, time management and multi-tasking ability

Ability to work collaboratively within a broader team

Proven experience as a specialist Medical Secretary/PA

Calendar organisation and strategy skills are paramount!

Energetic and friendly disposition

Reliable and punctual work commitment

Excellent communication (written and verbal) and interpersonal skills with the ability to liaise effectively with patients, medical professionals, peers and stakeholders

Ability to work autonomously and in a team workplace, with demonstration of problem solving and initiative where appropriate

Exercise diplomacy, discretion, integrity and sensitivity to the needs of our patient groups

An interest in emerging technologies, while not essential will be favourably viewed

What we offer: This is an exciting opportunity to be part of an established and growing business that respects and values your skills and experience. You’ll be joining a friendly, collaborative team who are inclusive, high-functioning and genuinely supportive of each other.

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📌 Medical Secretary /PA to Specialist Surgeon (Port Phillip City)
🏢 Melbourne ENT Group
📍 Port Phillip City