Job Description

Enjoy working with people and helping create a positive healthcare experience? Join Eye Surgery Associates as a Medical Administrator at our East Melbourne clinic.

n

This is a full-time, 12-month contract, with the opportunity for a permanent position for the right person.

n

About us

n

Eye Surgery Associates (ESA) is a group of highly qualified sub-specialist ophthalmologists providing medical and surgical eye care across four Melbourne clinics: East Melbourne, Vermont, Doncaster, and Cabrini Malvern.

n

Our specialists are supported by more than 90 staff across our clinical and administrative teams. Together, we pride ourselves on providing high-quality care and ensuring patients feel supported throughout their experience with us

n

About the role

n

As part of our administration team, you'll help keep our clinic running smoothly and ensure patients feel welcomed and well looked after.

n

n
- Welcoming patients and providing friendly, professional support
n
- Managing calls and directing enquiries
n
- Supporting consulting sessions and managing patient flow
n
- Processing billing, payments and daily reconciliations
n
- Liaising with doctors, referrers and clinical staff
n
- Maintaining accurate patient records and confidential information
n
- Supporting general administration and practice operations




n

n

This is a fully onsite role based primarily at our East Melbourne clinic, conveniently located near Parliament Station and tram services. Please note that onsite parking is limited.

n

About you

n

You'll be warm, professional and comfortable working in a busy, team-based environment. We're looking for someone with:

n

n
- Strong communication skills and a commitment to excellent patient service
n
- Excellent organisation and attention to detail, with the ability to manage competing priorities
n
- A dependable, team-focused approach and willingness to take initiative
n
- Robust computer skills and confidence learning new systems
n
- The ability to follow procedures and manage sensitive information appropriately
n
- Experience in medical administration, reception or specialist practice is highly regarded. Knowledge of medical terminology is also desirable.
n
- You will also need a current National Police Check or be willing to obtain one.
n

n

What we offer

n

n
- A warm and welcoming team culture
n
- Access to novated leasing and discounts through Flare HR
n
- Access to ESA's Employee Assistance Program
n
- Opportunities to contribute ideas through our staff committees
n

📌 Medical Administrator (Victoria)
🏢 Eye Surgery Associates
📍 Victoria