Job Description

Key Responsibilities

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Lead, coach and manage the vehicle sales team to achieve agreed sales, gross-profit, lead-conversion and customer-satisfaction targets.

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Manage the day-to-day sales operation, including lead response, appointments, test drives, follow-up, negotiations, deliveries and post-delivery customer contact.

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Support sales consultants to close deals, manage trade-ins and resolve complex customer enquiries, complaints and negotiations.

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Monitor sales activity, gross profit, conversion rates, stock movement, aged stock and customer feedback; implement corrective actions where required.

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Ensure sales transactions, deal files, trade-in records, customer disclosures, CRM entries and delivery documentation are accurate, complete and finalised on time.

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Manage and coordinate handover delivery schedules to ensure timely and seamless project completion.

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Work with the General Manager on sales forecasts, pricing, stock requirements, performance reporting and dealership sales strategies.

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Maintain high standards of showroom presentation, vehicle display, customer service and professional conduct.

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Ensure team compliance with dealership policies, approved delegations, applicable legal requirements and workplace health and safety obligations.

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Recruit, train,



coach and manage sales staff in accordance with dealership procedures and lawful management directions.

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About you

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Proven experience and success in automotive dealership sales with a strong trackrecord of achieving and exceeding sales targets.

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Strong ability to lead, motivate, coach, and develop a sales team.

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Strong sales, negotiation, closing, and customer relationship skills.

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Commercially focused with a strong drive to achieve sales, gross profit, and customersatisfaction targets.

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Ability to monitor sales performance, identify opportunities, and drive improvedresults.

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Robust understanding of dealership sales processes, from lead management throughto deal closure and vehicle handover.

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Ability to manage customer concerns and maintain high standards of customerservice.

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Strong communication, organisation, and time-management skills.

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Ability to take ownership, solve problems, and make effective decisions.

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Professional presentation and a positive, results-focused attitude.

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Willingness to maintain current product knowledge, industry knowledge, and regulatory requirements.

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Current QLD Driver's Licence.

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Current Vehicle Salesperson's Licence (QLD)

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Demonstrated success in an automotive dealership sales environment.

📌 Used Car Sales Manager (Queensland)
🏢 CARPLACE AUTOMOTIVE
📍 Queensland