Mounties Group Values are Family, Honesty, Care, Innovation, Fun, Outcome Driven and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members. Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health. We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC, WA and the ACT. ABOUT THE ROLE

Mounties Care Mobility & Independence is searching for a dedicated and experiencedFranchise Managerto join our team on afull-timebasis to support a national franchising business with franchises across Victoria and Western Australia. Partner with franchisees to grow sales, margin and overall profitability

Analyse store performance data and translate insights into explicit, actionable improvements

Support product mix, merchandising, promotions and seasonal execution across stores

Coach and influence store teams to improve key retail metrics

Visit stores regularly to assess standards, compliance and operational execution





Ensure strong in-store practices across stock management, merchandising and replenishment

Identify performance gaps and work with franchise partners to implement improvement plans

Build trusted relationships with franchise owners and provide ongoing coaching and support

Act as the key communication link between head office and the franchise network

Ensure compliance with brand standards, policies, and legal requirements through audits and follow-up

Support new store openings, refurbishments and onboarding of new franchise partners

Provide insights on risks, opportunities and overall network performance

ABOUT YOU

The ideal candidate must hold the following as a minimum: Proven previous experience in a similar role

Can be based in QLD, NSW, VIC or WA - must be willing to travel regularly to each state.

Strong understanding of retail KPIs

Highly analytical, with the ability to turn data into action

Organised, adaptable and comfortable managing competing priorities

Exceptional communication skills including influencing and relationship building skills

Valid Driver's licence and willingness to travel

Willing to provide a criminal record check prior as part of the employment process

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📌 Franchise Manager (Sydney)
🏢 Mounties Group
📍 Sydney