We are currently seeking a Medical Receptionist and Contact Centre Agent (Dual Role) to join our team in Wagga Wagga. This is a full-time position working Monday to Friday. Training will initially be conducted between 8:30am - 5:00pm, after which, shifts will be scheduled between the hours of 7:30am - 8:00pm.

Role Overview

As a Medical Receptionist and Contact Centre Agent, you will be the first point of contact for our patients.

Your responsibilities will include

- Greeting patients warmly and assisting with check-in procedures.
- Answering emails and phone calls promptly and handling inquiries professionally.
- Advising patients of preparation prior to relevant scans.
- Billing procedures - private, Medicare, workers compensation, and DVA.
- Collaborating with clerical and technical staff, radiologists, and referrers.

What we're looking for: ✅
- Demonstrates exceptional attention to detail.

✅
- Maintains a high level of accuracy in a fast-paced environment.

✅
- Transparent verbal and written communication skills.

✅
- Strong organisational abilities to manage appointments and patient flow.

✅
- Confidence working across multiple screens and systems.

✅




- Ability to perform shifts at all clinics as needed.

What we can offer you:

?

- Wellbeing benefits

- Fitness passport, including full gym access and a range of classes
- Supportive management that values your well-being
- Discounted and bulk billed scans and services for you and your family

?
- Learning and development

- Comprehensive training to help you put your best foot forward in the role
- Career opportunities across our diverse Network

?
- Workplace Experience

- Collaborative and inclusive team
- Free parking onsite and a quick walk to trains/buses
- Lots of uniform options to suit your preferences at no cost to you with annual top ups

?Compensation
- Industry-competitive salary and benefits package
- Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia's largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways. How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.

📌 Medical Receptionist (Wagga Wagga)
🏢 I-MED Radiology Network
📍 Wagga Wagga