About the role

Applecross Village Medical Centre is seeking a Medical Receptionist to join our welcoming healthcare team. This is a part-time position based at our practice in Applecross WA 6153. This position is ideal for someone not quite wanting to retire or not wanting the stresses of full time employment. Approximately 9 hours per week covering Wednesday and Friday mornings. Must be available to cover annual or sick leave when required.

As a Medical Receptionist, you will be the first point of contact for our patients, playing a vital role in creating a positive experience and ensuring the smooth operation of our medical centre.

Key responsibilities

- Greeting patients in a warm and qualified manner upon arrival at the practice
- Managing patient check-ins using our practice management system and recording relevant patient information
- Scheduling and confirming patient appointments, optimising clinic schedules to minimise waiting times
- Processing patient payments and remittances

- Answering telephone enquiries
- Maintaining confidentiality and adhering to privacy regulations when handling patient information
- Assisting with general administrative duties including correspondence, data entry and scanning
- Supporting clinical staff by preparing consultation rooms and ensuring necessary supplies are available
- Responding to patient enquiries regarding services, fees and appointment availability

What we're looking for

- Proficiency with Best Practice management software is preferred
- Excellent communication and interpersonal skills with a genuine commitment to delivering outstanding customer service




- Strong organisational and time management abilities, with the capacity to manage multiple tasks simultaneously
- Attention to detail, particularly when managing patient records and sensitive information
- Ability to remain calm and professional during busy periods
- Discretion and reliability in maintaining patient confidentiality
- A genuine passion for supporting patients and contributing to a positive healthcare environment

What we offer At Applecross Village Medical Centre, we value our staff and offer a supportive work environment where you can make a real difference in patients' lives. We provide competitive remuneration for part-time work, flexible scheduling that supports work-life balance, and opportunities for professional development through training and upskilling in medical administration practices. We are a small centre with a real family vibe.

About us

Applecross Village Medical Centre is a patient-centred medical practice dedicated to providing high-quality, compassionate healthcare to our local community. Our mission is to deliver comprehensive general practice services that meet the diverse healthcare needs of our patients. We pride ourselves on our friendly, professional team and our commitment to maintaining the highest standards of clinical care.

With a focus on preventative medicine, chronic disease management and acute care, we create a welcoming environment where patients feel heard and supported in their health journey.

Ready to join our team? Please apply now by submitting your updated resume and a cover letter outlining your interest in this position and your relevant experience.

📌 Medical Receptionist (Applecross)
🏢 Applecross Village Medical Centre
📍 Applecross