We are seeking a Medical Receptionist to join our orthopaedic practice 3 days per week. This is a fast-paced, rewarding role that plays a key part in ensuring our patients and clinicians receive exceptional support.
Key responsibilities
- Serve as the first point of contact for patients, GPs, and other specialists, providing excellent customer service and communication
- Coordinate and manage clinic appointments and theatre bookings
- Handle referral management, ensuring all paperwork and electronic records are accurate and up-to-date
- Support the day-to-day running of busy clinics and liaise with internal and external stakeholders
- Prioritise multiple competing tasks effectively and remain calm under pressure
- Uphold the practice's skilled and caring ethos at all times
- Work confidently and comfortably autonomously
- Work a rotating roster around clinic requirements, including some early mornings, early evenings and lunch time shifts
About you
- Exceptional interpersonal and communication skills, with a friendly and professional demeanour
- Proven ability to multitask, prioritise, and adapt in a busy environment
- Experience in a medical practice, ideally within a specialist setting, is advantageous
- High attention to detail and commitment to providing outstanding service
- Proficiency with medical practice management software is desirable
- Ability to work both autonomously and within a team setting
📌 Medical Secretary (Urraween)
🏢 The Bay Orthopaedic and Fracture Clinic
📍 Urraween
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