Job Description

Bodyfocus Wellness Centre – Sydney Hills District NSW

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Front of House Lead | High Performance Clinic Environment

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This is a high responsibility front of house role in a busy allied health clinic, where your performance directly impacts patient flow, clinician diaries and overall clinic efficiency.

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We are looking for someone experienced, calm under pressure and ready to step in during a key operational period. Immediate start available for the right candidate.

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The Role

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You will be working within a fast-paced, multidisciplinary clinic alongside physiotherapists, podiatrists, exercise physiologists and massage therapists.

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This is a key role where organisation, communication and decision making matter. You will take ownership of the front desk and ensure the clinic runs efficiently day to day.

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Key Responsibilities

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- Running a high volume reception desk efficiently
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- Managing bookings, rescheduling and cancellations
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- Maximising clinician diaries and reducing gaps
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- Maintaining smooth patient flow and a high standard of service
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- Handling private health, Medicare, DVA and WorkCover processes
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- Communicating confidently with patients, clinicians and referrers
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- Maintaining accuracy across billing, bookings and patient records
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What We're Looking For

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- Minimum 2 years experience in a busy medical or allied health clinic
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- Ability to stay organised and effective under pressure
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- Robust communication and interpersonal skills
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- High attention to detail and accountability
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- Confidence managing people, problems and competing priorities
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- Comfort working in a structured, performance-driven environment
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We operate with clear expectations around patient flow, diary management and clinic efficiency.

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What You'll Gain

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- A role with real responsibility and impact on clinic performance
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- Exposure to how a high performing private practice operates
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- Opportunity to develop operational and leadership skills
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- Supportive, structured environment
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- Pathway to senior reception or practice management roles
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About Bodyfocus

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Bodyfocus is a well established multidisciplinary allied health clinic located within a busy medical and retail precinct.

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Our team includes physiotherapists, podiatrists, exercise physiologists and massage therapists working within a structured, systems driven environment focused on patient experience, clinician utilisation and overall clinic performance.

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Availability

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Flexibility across clinic hours is essential:

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- Monday to Thursday 8:00am to 7:00pm
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- Friday 8:00am to 6:00pm
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📌 Allied Health Receptionist (New South Wales)
🏢 Bodyfocus Wellness Centre
📍 New South Wales