Milestone Information Technology is seeking a Senior IT Helpdesk Engineer – Level 2 to join a busy MSP in Melbourne. You will deliver Level 2 support across various clients, troubleshoot hardware, software and networking issues, and help manage Microsoft 365, Entra ID, and Windows environments.
You will work with a qualified team, handle tickets, participate in deployments and migrations, document issues clearly, and provide excellent customer service while prioritising competing requests.
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📌 Senior IT Helpdesk Engineer (Level 2) — MSP & Cloud (Melbourne)
🏢 Milestone Information Technology
📍 Melbourne
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