Our Client

Our client is a family-owned Australian manufacturer South East Pines with two sites locally, producing treated pine for the construction and building products market and a production mill in Mt Gambier. It's the kind of business where people cover for each other and communication happens face to face, not through five layers of management. They've built a reputation on reliability and are now looking to bring on a National Accounts Manager to help drive the next stage of growth.

The Role

Reporting to the Managing Director, with a dotted line to the General Managers this is a customer-facing role responsible for managing and growing the company's customer portfolio. You'll be the main point of contact for existing accounts, working to strengthen those relationships while also chasing down new business. It's commercially focused, you'll need a solid handle on pricing, margin and customer value and you'll be working closely with the Managing Director, Executive Directors, Production and Purchasing to make sure customer demand and sales forecasts are feeding into what actually happens on the floor.

Key Responsibilities

- Build and maintain trusted relationships with existing customers to drive retention and account growth
- Act as the key point of contact for customer requirements and commercial matters




- Identify opportunities to grow existing accounts and win current business aligned with the company's capabilities
- Develop quotations and commercial proposals, and manage an active sales pipeline
- Maintain sales forecasts and keep on top of market conditions, competitor activity and emerging opportunities
- Work closely with Production and Purchasing so customer demand lines up with inventory and supply planning
- Report regularly to the Managing Director and General Managers on sales performance, pipeline and risks

Skills Required

- Demonstrated experience in sales, account management or business development
- Current driver's licence
- Sales, business or commerce qualifications highly regarded but not essential
- Experience in timber, manufacturing, building products or construction is a bonus
- Comfortable with computer systems and keeping accurate records
- Confident communicator who builds trust quickly with customers and internal teams
- Ambitious, forward-thinking and not afraid to take ownership of outcomes
- Thrives in a collaborative, hands-on team environment

Get In Touch If you require more information on the role or have any questions, please contact Luke via email at [email protected]

📌 National Accounts Manager (Melbourne)
🏢 Loop Recruitment
📍 Melbourne