We are seeking a reliable, organised, and customer-focused Office Assistant to support the daily operations of our used car dealership. This role is central to keeping the office running smoothly, providing excellent customer service, and managing the online presence of our vehicle inventory. The ideal candidate is proactive, detail-oriented, and comfortable handling both administrative tasks and digital marketing content.

Key Responsibilities

- Manage all general office administration and day-to-day office operations.
- Monitor, prioritise, and respond promptly to all customer inquiries received via phone, email, website forms, social media, and messaging platforms.
- Greet and serve customers in a professional, friendly, and helpful manner, assisting with enquiries, test-drive arrangements, and general dealership information.
- Photograph all vehicles in the inventory, ensuring high-quality, consistent images that showcase the cars effectively.
- Edit vehicle photographs (cropping, lighting adjustments, background cleanup, etc.) to professional standards.
- Create and publish advertising posts and listings for vehicles across all nominated online platforms (e.g., dealership website, Facebook, Instagram, Gumtree, Carsales, or other designated sites), including writing clear, accurate, and engaging descriptions.




- Maintain organised records of inquiries, customer interactions, and vehicle advertising status.
- Support other office and dealership tasks as required to ensure smooth daily operations.

Skills & Requirements
- Strong organisational and multitasking abilities with excellent attention to detail.
- Transparent written and verbal communication skills; professional and courteous customer service manner.
- Comfortable using smartphones/cameras for photography and basic photo-editing tools (e.g., phone apps, Lightroom, Photoshop, or similar).
- Familiarity with social media and online classified platforms; ability to create effective advertising content.
- Basic computer literacy (email, Microsoft Office or Google Workspace, internet browsers).
- Ability to work independently while also collaborating with the sales and management team.
- Reliable, punctual, and professional presentation.
- Previous experience in an office, customer service, automotive, or retail environment is advantageous but not essential.

What We Offer A varied role in a busy used car dealership environment with the opportunity to develop skills in administration, customer service, and digital marketing. Pay: $52,880.00 – $92,219.24 per year

Work Location: In person

📌 Office Assistant (Nambour)
🏢 Coastline Imports
📍 Nambour