Our client is an agency within a large NSW government department that responsible for the administration of consumer, rental and property protection laws in NSW

The Digital team is delivering a multi-year Digital Modernisation Program to transform customer services, improve business operations, and create better digital experiences.

Role Description The Program currently comprises two separate but related projects - each project will develop and embed a new digital application (CRM, business workflow and customer portal)

The Senior Engineer will work on all technical aspects of application development and legacy system decommissioning for a current flagship digital platform (Salesforce based)

Responsibilities

Application design:

Design and implement application components, data models, and integration solutions with internal and external systems

Agile product development:

Work closely with product managers, designers, business analysts, and engineers to refine product epics and user stories. Participate actively in Agile ceremonies and technical discussions to clarify requirements, estimate effort, identify dependencies, and support testing and delivery planning

Engineering:

Develop, test, deploy, and maintain high quality software solutions in line with engineering standards and best practices. Contribute to technical design decisions, provide peer support through code reviews, and help improve development processes, tooling, and engineering practices

Risk & quality assurance : Identify technical issues and risks within your area of responsibility and work with the wider team to address them. Contribute to code reviews, testing activities, and quality assurance processes

Stakeholder communication : Collaborate with business stakeholders, delivery teams,



and technical colleagues to ensure shared understanding of requirements, technical constraints, and proposed solutions

Transition & decommissioning : Support deployment, go-live activities, data migration, and system transition activities to ensure successful implementation

Skills and Experience ESSENTIAL Deep Salesforce platform expertise

Strong hands-on experience with Apex and Lightning Web Components

Solid understanding of platform limits, performance, and security

Experience with multiple new platform or application builds

Understanding of regulatory and government style Salesforce implementations using Public Sector Solutions (PSS)

Cloud & Service Cloud Expertise

Building customer-facing portals and service solutions

Customisation and automation to support complex service journeys

Integration architecture on Salesforce

Designing and implementing integrations using Salesforce APIs

Applying standard Salesforce integration patterns

Exposure to MuleSoft or similar integration platforms

Salesforce designed as part of a broader digital and integration landscape

DevOps & release engineering

Source-driven development and CI/CD for Salesforce

Experience with Salesforce DevOps tools (e.g. Azure DevOps)

Communication, collaboration & work style

Excellent documentation, communication and cross functional collaboration skills

DESIRABLE

OmniStudio: OmniScripts, DataRaptors, and Integration Procedures

Advanced automation: Complex Salesforce Flow orchestration and automation design

AI & intelligent automation on Salesforce: Awareness or hands-on experience with Agentforce / Einstein capabilities and Applying AI responsibly within service and experience use cases

Enterprise testing & quality: Structured approach to Apex testing and deployment validation

#J-18808-Ljbffr

📌 Salesforce Engineer (Sydney)
🏢 AAR Consulting Group
📍 Sydney