First Focus is seeking a Customer Experience leader to shape and execute our Super-Green experience across delivery teams. You will turn customer feedback into practical improvements that streamline interactions and improve outcomes.
Reporting to the Chief Experience Officer, you will combine insights with operational data, coach teams, and drive priority actions. The role blends strategy with hands-on guidance to strengthen a customer-first culture.
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📌 Customer Experience Strategist (New South Wales)
🏢 First Focus It
📍 New South Wales
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