We are looking for a System Analyst to join our Diversified Platforms team and support the applications that enable HCF’s life insurance, payments and shared services operations. This is a varied application support and delivery role where you will help keep critical applications running effectively while contributing to system enhancements, defect fixes, software releases and new product initiatives.

Responsibilities

- Support One Office and other shared-service applications across HCF’s diversified platforms
- Monitor system batches and investigate production incidents
- Provide first-level application and production support
- Work with vendors and internal stakeholders to resolve system issues
- Analyse system requirements and assess impacts for new and enhanced applications
- Design practical system solutions aligned with business requirements and solution architecture
- Contribute to defect fixes, enhancements, releases, testing and implementation activities
- Support project initiatives,



including recent product launches
- Maintain system availability, data integrity and accurate reporting
- Identify opportunities to improve delivery efficiency and effectiveness

Required Skills

- At least two to three years’ experience in systems analysis, application support, production support roles.
- Intermediate SQL capability, including the ability to investigate data and troubleshoot system issues
- Some SSIS exposure will be advantageous
- Strong analytical, problem-solving, troubleshooting and debugging skills
- Experience supporting distributed applications, including cloud-based applications
- Understanding of relational databases, SOA, REST or web services and client-server technologies
- Knowledge of the software development lifecycle and Agile or Scrum delivery practices
- Experience using Jira and Confluence

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📌 System Analyst (Sydney)
🏢 Hcf Australia
📍 Sydney