Love developing people? Ready to help teams Share the Chi? At Yo-Chi, we're all about seriously good frozen yogurt, even better energy, and creating spaces where people feel welcome, happy and inspired. We're a proudly family-owned Australian business that's grown year on year, with even bigger goals ahead. With a solid and expanding footprint, we're driven to make a genuine difference through the impact we have and the positive energy we bring. That's how we Share the Chi.

As we continue to grow across Sydney, we're looking for an energetic Training Leader to join our Operations Team. If you thrive on coaching others, love hospitality, and get a kick out of seeing people succeed, this could be your perfect next move.

You’ll Be Responsible For

Leading training for exciting new venue openings across Sydney

Supporting recruitment, onboarding and training of new venue teams

Creating engaging training plans, workshops and learning resources

Coaching Venue General Managers and teams to build confidence, capability and consistency

Supporting food safety, compliance and operational excellence across venues

Completing venue audits to maintain our high standards

Rolling out current systems, processes and national training initiatives

Working closely with Operations Leaders and the Learning and Development team

Identifying knowledge gaps during venue visits and creating practical training plans





Building a culture of continuous improvement across the region

You’ll thrive in this role if you:

3 + years experience in a Training position in hospitality or retail.

Love coaching, mentoring and developing people

Are highly organised and can manage multiple priorities

Bring positive energy and enjoy working with a variety of people

Enjoy being on the road and supporting multiple venues

Are passionate about delivering exceptional guest experiences

Have a continuous improvement mindset and love finding better ways to do things

Here’s what you can expect:

Competitive salary + bonus potential

2 paid volunteer days every year

Exposure to International Opportunities

Free Yo-Chi on shift + 50% off shift discounts

Flexible working hours

Access to The Happiness Hub for wellbeing, learning, and support

Real career progression and leadership growth, including international opportunities

A people first culture where your impact matters

The opportunity to be involved in exciting new venue openings

Work alongside passionate leaders who genuinely care about your growth

Ready to Share the Chi? If you're passionate about developing people, creating high performing teams and want to play a key role in our growth journey, we'd love to hear from you.

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📌 Regional Training Leader (Sydney)
🏢 Yo-Chi Frozen Yogurt
📍 Sydney