Full-Time | Monday to Friday | No Weekends | Townsville
n
Casey Dentists is seeking an experienced, confident and motivated Dental Receptionist & Treatment Coordinator to join our busy team.
n
This is a varied back and front office role for someone who enjoys providing exceptional patient care, building relationships and working in a fast-paced, professional setting.
n
We are a locally owned, modern dental practice offering a comprehensive range of general and advanced dentistry, including implants, wisdom teeth, All-On-Four, orthodontics, same-day crowns and surgical procedures in our onsite day-surgery facility.
n
THE ROLE
n
You will be an important part of the patient journey, responsible for:
n
n
- Welcoming and assisting patients
n
- Appointment scheduling and patient follow-up
n
- Responding to phone, email and social media enquiries
n
- Discussing treatment plan financing options with patients
n
- Converting enquiries into appointments
n
- Processing payments and general administration
n
- Ad Hoc days on front office reception
n
- Working closing with our dentists responding to patient enquiries
n
- Supporting the clinical team and Practice Manager
n
n
ABOUT YOU
n
We are looking for someone who is:
n
n
- Experienced in reception, administration, sales or customer service (highly regarded)
n
- Confident and qualified
n
- An excellent communicator with a warm telephone manner
n
- Highly organised with exceptional attention to detail
n
- Able to multitask and remain calm under pressure
n
- Proactive, reliable and able to use initiative
n
- Confident with computers and fast, accurate touch typing
n
- Professionally presented and committed to providing outstanding patient care
n
- Dental or medical reception experience is highly regarded, but not essential for the right person.
n
n
WHAT WE OFFER
n
n
- Monday to Friday
n
- 8.00am start
n
- 1:15pm finish on Friday
n
- Modern, state-of-the-art facility
n
- Supportive professional team
n
- Variety and opportunity to develop
n
- Remuneration based on experience
n