We're seeking a confident Credit & Collections Officer to join a leading energy company in Melbourne. You'll manage a portfolio of small-medium business customers and work closely with an experienced Credit team.
We welcome candidates with Collections, Credit or Accounts Receivable experience, as well as those from customer service, contact centres or admin who are confident on the phone and keen to move into Collections.
What You'll Do
Manage a business customer portfolio
Contact customers about overdue accounts
Negotiate payment arrangements
Resolve billing and account queries
Maintain accurate notes and records
Support debt recovery, disconnections and account investigations
What You Bring
Experience in Credit, Collections or AR
Confident communication and negotiation skills
Solid organisation, attention to detail and problem‑solving
Ability to build rapport and work across multiple systems
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📌 Credit & Collections Officer (Port Phillip City)
🏢 Programmed Maintenance Services
📍 Port Phillip City
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