Education and Social Participation | Little Collins Street (HQ) | Maximum Term - Full-time

- Full-time Maximum Term position to 30 June 2027, based at our Little Collins St office
- Provide functional leadership for student management, attendance and related systems to ensure high‑quality, compliant data that supports organisational performance, funding integrity and decision‑making
- Annual salary is $100,790 + 12% super
- Other perks include:
- - Regular performance feedback and performance review process
- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of the lands and waters where we live and work. We pay respect to their elders past, present and emerging.
- AMES Australia offers cultural, ceremonial, and representative leave to support Aboriginal and Torres Strait Islander employees in observing significant cultural practices, attending community meetings and ceremonies, and fulfilling official duties with the First Peoples’ Assembly of Victoria.

About the role:

The purpose of the Performance and System Lead is to provide functional leadership for student management, attendance and related systems to ensure high‑quality, compliant data that supports organisational performance, funding integrity and decision‑making. It is responsible for optimising systems, strengthening data governance, and delivering effective performance reporting, analytics and automation. In addition, the position supports operational teams through clear system governance, procedures,



training and change management, and acts as the key liaison with AMES IT Team, vendors and government systems to ensure reliable integration and adoption.

To be considered for this role, you will be able to demonstrate the following key selection criteria:

- Minimum of a Diploma in Information Systems, Data Analytics, Business Management and
- Analytics or Education Management; AND
- Minimum of 3 years’ experience managing Student Management Systems (preferably aXcelerate), data governance, quality assurance and compliance reporting

OR
- Minimum of 5 years’ experience managing Student Management Systems (preferably aXcelerate), data governance, quality assurance and compliance reporting
- Demonstrated knowledge of the Australian VET sector, including RTO compliance obligations, AVETMISS and government reporting requirements
- Solid understanding of student management and student attendance processes and a proven ability to develop, establish and manage systems to support student enrolments and attendance, performance reporting and claiming
- Demonstrated analytical and problem-solving skills, with ability to analyse processes clearly and identify and implement process improvements
- Strong interpersonal and communication skills, including excellent report writing skills and the ability to work collaboratively with others to identify, analyse and implement effective system and process improvements and to influence successful outcomes




- Demonstrated ability to provide leadership, training, coaching and guidance to employees and managers on new processes and systems
- Strong internal and external stakeholder engagement and management skills
- Demonstrated success in implementing and managing change, motivating employees through the change process, and delivering consistent process improvements and planned outcomes
- Strong project management and organisational skills with the ability to manage multiple priorities and deadlines

Applications for this position will be accepted up to 6 PM on Friday 2 October 2026, however interviews and/or other selection processes will commence as suitable applications are received.

To apply for this position please submit:

- Your current resume
- Cover letter addressing the key selection criteria outlined above

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

For more information about our commitment to Diversity and Inclusion please click here.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.

📌 Performance and System Lead (Melbourne)
🏢 Ames Australia
📍 Melbourne