Aroha Services is a growing facilities management and workplace experience solutions provider, delivering reliable, people-focused services that help organisations create safe, efficient and welcoming workplaces.

We’re seeking experienced Village Managers (Permanent Full Time) to join our dedicated remote village team.

This is a hands-on leadership role where you’ll oversee the day-to-day operations of the village, ensuring a consistently high standard of service delivery, presentation, compliance and guest satisfaction.

About the Role

As Village Manager, you’ll lead and support a diverse village operations team, working closely with our client and internal teams to ensure the smooth and efficient running of the site.

Your responsibilities will include:

Building positive working relationships with clients, team members, suppliers and village residents

Coordinating rosters, daily workloads and team coverage to support efficient village operations

Conducting regular site inspections and operational checks to maintain Aroha Services’ standards

Responding to client and resident feedback promptly and professionally

Leading,



supporting and supervising village team members across various operational areas

Monitoring stock levels, coordinating procurement and working with suppliers as required

Promoting a solid culture of health, safety, quality and compliance across the village

Completing required administration, reporting and operational documentation

Supporting budget management and monitoring operational costs

Ensuring the village is consistently presented to a high standard and operates efficiently

Working collaboratively with Aroha Services management to identify opportunities to improve service delivery and the overall village experience

About You

5 Years Managerial Experience role within hospitality, facility management or similar industry

Previous people management and project management experience

AustralianCitizenshiporfull Australian working rights

Able to undergo a pre-employment medical, including drug &alcohol; testing and police check

Current full QLDManual Driver’s license.

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