NDIS Support Worker — Epping, VIC (High-Intensity, Subcontractor)

Company:

BTR Health |

Location:

Epping, VIC 3076 |

Type:

Subcontractor (ABN required) |

Web:

btrhealth.com.au The Role

This is a

high-intensity support role

— not entry-level. BTR Health needs an experienced, unshakeable Support Worker for a participant in Epping with complex needs, including psychosocial disability, mental health challenges, and

current active substance use (AOD) . The participant can present as difficult, volatile, or resistant to support at times. We need someone who's worked this space before, knows how to hold boundaries, de-escalate, and not take it personally. This role is not suitable for new-to-industry support workers. You'll be:

Supporting daily living, routines, and appointments Helping with community access and social participation Using de-escalation and trauma-informed approaches — regularly,



not occasionally Keeping clear case notes and flagging changes or incidents early What You Bring

Experience with AOD (alcohol and other drugs) support and challenging/high-risk behaviours — preferred Experience with mental health / psychosocial disability support — preferred Thick skin, steady temperament, strong personal boundaries ABN + your own insurance (public liability & skilled indemnity) NDIS Worker Screening Check, Police Check, First Aid/CPR Cert III/IV in Individual Support, Mental Health, or AOD — preferred, not required Driver's licence + reliable car Pay

Set rate per hour, paid on invoice. BTR Health welcomes applicants with lived experience and diverse backgrounds.

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