ORDE Financial is seeking an experienced Senior Manager to lead the Customer Assist division in Melbourne, focusing on early arrears, hardship and customer outcomes. This role provides strategic and operational leadership across the end-to-end customer assist journey, ensuring regulatory obligations and solid governance are embedded in everyday practice. The successful candidate will oversee performance, drive continuous improvement, and collaborate with Compliance, Credit, Legal and Finance to
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📌 Senior Manager, Customer Assist & Operations Strategy (Port Phillip City)
🏢 Orde Financial
📍 Port Phillip City
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