We are seeking an organised and proactive Senior Service Administrator to join our Precise Fire team in Victoria.

In this role, you'll support service operations through technician scheduling, contract administration, invoicing, and customer service. Working closely with Service Managers, Technicians, Finance, clients, and subcontractors, you'll help ensure service delivery runs smoothly and billing is completed accurately and on time.

Key Responsibilities

Schedule technicians and subcontractors across Victoria

Coordinate planned maintenance and reactive service work

Manage service jobs from initiation through to completion

Process invoicing, purchase orders, supplier invoices, and timesheets

Maintain contracts, assets, and service records in ERP systems

Liaise with clients regarding service attendance and invoice queries

Assist with monthly billing and reporting

Monitor contract performance and support continuous improvement initiatives

About You

Experience in service coordination, scheduling, invoicing, or administration

Strong organisational and time management skills

High attention to detail and accuracy

Excellent communication and customer service skills





Intermediate Microsoft Office skills, particularly Excel

Experience with Pronto, Uptick, Corrigo, or similar systems is highly regarded

Background in Fire Protection, building services, facilities management, or trades environments is desirable

Why Join Precise? At Precise, our purpose is explicit.

We create safer, smarter, and more sustainable environments powered by our people, trusted partnerships, and a culture of innovation.

Recognised as a Great Place to Work for the past two years, we've built a culture based on trust, opportunity, and support. We believe your development is just as important as the systems you help deliver.

Founded in Sydney in 2002, the Precise group of companies now has over

500 technicians, engineers, and service professionals

supporting more than

700,000 assets across 18,000 properties nationwide .

Backed by the resources of

GENERAL Industries (formerly Fujitsu General Limited) , we continue to grow across Australia, providing our people with stable employment, diverse projects, and genuine career progression opportunities.

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📌 Service Coordinator (Port Phillip City)
🏢 Precise Fire
📍 Port Phillip City