EBOS Group in Melbourne’s Docklands seeks a Service Management professional to lead major incident, problem and change management with a focus on continual service improvement. You will chair CABs, drive metrics, and coordinate cross-functional teams to reduce recurring incidents and strengthen service resilience. Experience with ITIL, enterprise monitoring, and Secure or Agile practices is highly regarded. This role requires 24/7 on-call readiness and collaboration with vendors and business
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📌 IT Incident & Change Leader (Port Phillip City)
🏢 Ebos Group
📍 Port Phillip City
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