As our Dental Receptionist, you will provide exceptional service to our patients while supporting the smooth day-to-day operation of the practice.
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Key responsibilities
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- Welcoming patients and providing outstanding customer service
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- Answering phone calls and responding to enquiries
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- Scheduling and coordinating patient appointments
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- Processing payments and health fund claims
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- Managing patient records, recalls and correspondence
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- Liaising with dentists, dental assistants and other team members
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- Completing general reception and administrative duties
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About you
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- Has excellent communication and customer service skills
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- Is warm, approachable and qualified
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- Is organised and able to manage multiple priorities
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- Has strong attention to detail
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- Is confident using computers and learning new software
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- Works well both independently and as part of a team
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- Has a positive attitude and a genuine interest in helping others
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- Is reliable, punctual and willing to learn
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- Nine-day fortnight
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- Supportive and friendly team
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- On-the-job training and ongoing support
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- Complimentary annual preventive dental care
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- A welcoming workplace where your contribution is valued
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About us
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Keppel Dental is a friendly, patient-focused dental practice committed to providing high-quality dental care in a welcoming and professional environment.