Job Description

Administrative Support Officer

n

Acacia Prison Health Services | Wooroloo, WA

n

Make a difference where it matters

n

Looking for an administration role where your skills have a real purpose?

n

Join the Health Services team at Acacia Prison and play an important role in supporting the delivery of safe, efficient and patient-centred healthcare to people in custody.

n

As an Administrative Support Officer, you'll provide essential administrative, coordination and data management support to a multidisciplinary healthcare team. From scheduling appointments and maintaining records to coordinating correspondence and supporting reporting, your work will help keep the health service running smoothly each day.

n

This is a casual role filling in when required onsite, based at Acacia Prison in Wooroloo.

n

Where you'll be working

n

Acacia Prison is located in Wooroloo, approximately 55km east of Perth, surrounded by the natural beauty of the Perth Hills.

n

Working within a custodial environment offers something different from traditional healthcare administration. You'll become part of a dedicated Health Services team working alongside nursing, medical and allied health professionals, as well as custodial and external stakeholders.

n

It's a structured and purpose-driven setting where professionalism, confidentiality, respect and attention to detail are essential.

n

What You'll Be Doing

n

n
- Facilitating correspondence, scheduling, filing and records
n
- Coordinating healthcare appointments and clinical scheduling
n
- Supporting prisoner movement, communications and access to healthcare services
n
- Entering, collating and reporting health service data
n
- Maintaining accurate patient administrative records
n
- Preparing reports, meeting agendas,



minutes and other documentation
n
- Managing referrals and administrative communications
n
- Supporting procurement, stock monitoring and resource management
n
- Assisting with audits, quality improvement and accreditation activities
n
- Working collaboratively with clinical, custodial and external stakeholders
n

n

What You'll Bring

n

You'll be an organised and professional administrator who enjoys working as part of a team and can confidently manage competing priorities.

n

You'll Ideally Have

n

n
- Certificate III or IV in Business Administration, Health Administration or a related field, or equivalent relevant experience
n
- Experience in an administrative support role within health, institutional or corporate environments
n
- Strong Microsoft Office and electronic data management skills
n
- Experience with electronic health records such as Communicare or Best Practice is desirable
n
- Excellent attention to detail and accuracy
n
- Strong written and verbal communication skills
n
- The ability to manage competing priorities and meet deadlines
n
- A professional approach to confidentiality, privacy and sensitive information
n
- The ability to work respectfully with a diverse range of people
n

n

Administration experience within healthcare, corrections, aged care or another institutional environment will be highly regarded.

n

Why join Serco?

n

At Serco, you'll be part of a supportive team delivering services that make a genuine difference.

n

You'll have access to benefits designed to support your wellbeing, including:

n

n
- Supportive and cooperative working environment
n
- Work alongside a multidisciplinary Health Services team
n
- Free daily buffet-style lunch
n
- Free onsite parking
n
- Onsite gym facilities
n
- Access to wellbeing programs
n

📌 Casual Administration Officer (Wundowie)
🏢 Serco
📍 Wundowie