Spotlight Group Holdings is seeking a commercial, data-driven Customer Experience Manager to cover a 12-month parental leave contract across Spotlight, Anaconda, Mountain Designs and Harris Scarfe. You’ll own end-to-end customer journeys, drive conversion improvements and advocate digital product enhancements across our eCommerce platforms.
In this hybrid Melbourne-based role, you’ll partner with design, eCommerce and engineering teams in an Agile setting, prioritising backlogs, CRO