ORDE Financial is seeking a Senior Customer Assist Officer in Melbourne to manage late-stage arrears, Mortgagee in Possession (MIP) matters and complex customer accounts across a diversified loan portfolio. The role emphasizes professional recovery activity, governance, and collaboration with solicitors, agents and internal teams. You will handle high-risk cases with care and ensure accurate documentation, while supporting coaching and onboarding for current staff.
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📌 Senior Mortgage Recovery & Case Manager (Port Phillip City)
🏢 Orde Financial
📍 Port Phillip City
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