Job Description

Dining & Events Operations Manager - $140K - $150K + SUPER (neg. on experience)

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Attending dining excursions and F&B; development trips.

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Onsite staff gym and reflection room for reading or meditation.

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Access to discounted private health insurance with nib.

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Access to Sonder, a 24/7 employee care program supporting mental and physical health, including personal safety features.

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About the role

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Dining & Events Operations Manager at an elegant urban resort with multi-award-winning restaurants, function spaces and conference facilities. You will oversee day-to-day front-of-house operations across restaurants, events and conferencing, working closely with the kitchen leadership team and directly with the CEO.

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Key responsibilities

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Oversee day-to-day front-of-house operations across restaurants, events and conferencing, working closely with the kitchen leadership team and directly with our CEO.

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Manage client relationships end-to-end; from proposals and bookings through to hands-on delivery, including pre-and-post event setup.

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Lead and continually develop front-of-house training programs across all Fairfield RSL Club's restaurants and event spaces.

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About you

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Minimum 5 years' experience in a senior restaurant management role, ideally across multiple outlets including fine dining.

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Demonstrated experience training and developing front-of-house teams to a high standard of service, along with establishing protocols and systems.

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Strong leadership and coaching capabilities with a genuine passion for service excellence.

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Previous experience in managing and building client relationships.

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Experience with POS systems and Microsoft Office or equivalent.

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Ability to work flexible schedule including evenings and weekends.

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Formal hospitality or tertiary education highly regarded but not essential.

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About us

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An elegant urban resort with multi-award-winning restaurants, function spaces and conference facilities. We believe in our people and our product, delivering a boutique 5-star hospitality experience. We are committed to social justice, supporting charities such as overseas orphanages with monthly drives. We prioritise sustainability with a rooftop herb garden and bee hives as well as a zero food to landfill policy. We run our own soup kitchen, women's boutique and laundry for the vulnerable and disadvantaged locally.

📌 Dining & Events Operations Manager - $140K - $150K + SUPER (neg. on experience) (Fairfield)
🏢 Fairfield RSL
📍 Fairfield