Medic Cloud is growing, and we’re looking for an experienced

Field Service Engineer

to join our Diagnostic Imaging team. This is a hands‑on technical role primarily supporting

X‑ray and Digital Radiography (DR) systems

across our growing customer base throughout Victoria and Australia.

The Role

Medic Cloud | Deer Park, Melbourne | Full Time Medic Cloud is growing, and we’re looking for an experienced

Field Service Engineer

to join our Diagnostic Imaging team. This is a hands‑on technical role primarily supporting

X‑ray and Digital Radiography (DR) systems

across our growing customer base throughout Victoria and Australia.

You’ll be involved in: Installation and commissioning of X-ray and diagnostic imaging systems Preventative maintenance, servicing and repairs Electrical, electronic and mechanical fault‑finding Troubleshooting X-ray generators, DR detectors and acquisition systems Diagnosing computer, software and network‑related faults Providing onsite and remote technical support Regional, rural and interstate travel when required Contemporary X-ray systems are heavily computer and network based, so

strong IT troubleshooting skills are essential . You should be comfortable fault‑finding across Windows PCs, software, hardware, TCP/IP networks and connected imaging equipment.

What We’re Looking For

Previous experience with

X‑ray or diagnostic imaging equipment

is strongly preferred. Experience with

DRGEM, CPI, Sedecal, Fujifilm,



Stephanix

or similar X‑ray systems will be highly regarded. Additional experience with

Dental imaging, DXA/Bone Densitometry, Ultrasound, DICOM or PACS

would also be advantageous. We’re looking for someone with: Strong electrical/electronic fault‑finding skills Strong computer, IT and networking troubleshooting skills A practical and methodical approach to diagnosing faults Excellent attention to detail Good communication and customer service skills A current Australian driver’s licence Willingness to undertake regional and interstate travel

Radiation Licensing

Applicants should ideally hold, or have previously held, a

Victorian Radiation Use Licence

applicable to diagnostic X-ray equipment. Candidates with an expired licence, or those who have completed a recognised

Radiation Safety Certificate or relevant training , are also encouraged to apply. Medic Cloud can assist suitable candidates with the licensing process where required.

Why Medic Cloud?

You’ll work across a broad range of diagnostic imaging technologies rather than being limited to a single manufacturer or modality. The role provides exposure to

X‑ray, DR, Dental, DXA, Ultrasound, DICOM, PACS, networking and healthcare IT , with manufacturer and product‑specific training available where required. Remuneration will be negotiated based on experience and technical capability.

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📌 Field Service Engineer - X-ray & Diagnostic Imaging (Port Phillip City)
🏢 Medic Cloud
📍 Port Phillip City