CGL – Retail Services represents two of Australia's most respected retail marketing businesses, Creative Activation and Clemenger Field Marketing . We partner with leading brands and retailers to drive sales, improve customer experiences, and deliver exceptional in-store execution through merchandising, sales teams, brand activations, training, mystery shopping, and audit services.

We are looking for a client focused and confident individual that isn't afraid of jumping straight into the deep end and working in a fast-paced environment. As the Program Executive for our client Coty , you will build robust partnerships with internal and external stakeholders to achieve optimal service levels for the client.

Coty is a global leader within the beauty industry and their unrivalled portfolio includes some of the most coveted brands in the categories of Colour Cosmetics and Skin & Body Care including Covergirl, Max Factor, Rimmel, Sally Hansen and many more.

- Please note: This is a Maternity Leave cover contract for 12 months.

Benefits

- An attractive total salary package is on offer
- Ongoing training and support
- Individual professional development pathways
- Outstanding company culture

Primary Responsibilities

- Develop and manage operational processes and procedures to ensure efficient and effective field and client timelines
- Communication management and supervision of client and field priorities
- Ensure timelines agreed between client and field team are adhered to
- Effective communication between client and field team to ensure desired outcomes are met
- Work closely with the Program Manager to develop and implement minimum reporting standards




- Understand patterns and risks in data and provide insights to Account Manager
- Manage Web based reporting site
- Present analysis and recommendations on areas of opportunity within the program
- Priorities tasks and manages time effectively to drive personal productivity
- Assist with ad hoc management / client requests where needed (store visits / follow up
- Manage client queries with urgency and is thorough and professional in follow up and communication
- Display resilience and perseverance when confronted by challenges and setbacks
- Radiate positivity to influence, build and drive effective relationships

About You

- Previous experience in a Client or Sales Coordinator role is desired
- Previous field or retail experience will be highly regarded
- You must be confident and highly capable with technology platforms with an advanced understanding of Excel.
- High energy and curious with a naturally ability to problem solve in order to find the right outcome quickly.
- Works positively and manages stress under pressure and to tight timelines.
- Adaptable mindset - open to other ideas and able to change direction if required.
- Highly organized with strong attention to detail.
- Natural team player that wants to actively contribute to the team culture and success.
- Customer focused with an understanding of retail or merchandising.
- Must take pride in the clients’ brands, the business and the team.
- Good communication, written and verbal.

What’s Next? If you’re ready to join a high performing team in the retail environment, then APPLY NOW! Please note only short-listed candidates will be contacted.

📌 Program Executive (Sydney)
🏢 Clemenger Field Marketing
📍 Sydney