Homart Group is a leading Australian company specialising in the development, manufacturing and global marketing of high-quality, Australian-made health supplements, skincare, dairy, and pet supplements. Building on a proud 34-year history, Homart has entered an exciting new chapter. In late 2024, we enhanced our portfolio by acquiring renowned heritage brands Thompson's Herbals and Thursday Plantation. To fast-track our direct-to-consumer (B2C) footprint, we also welcomed the premium wellness brand Salt Lab to the family at the end of 2025. About the role We are seeking a Sales Administrator (English & Mandarin Speaking) to join our high performing Sales Team. This is a full-time position that plays a vital role in supporting our sales operations and driving business efficiency. You will be the backbone of our sales department, ensuring smooth communication with our diverse client base and facilitating seamless transactions across our pharmaceutical product lines. Key responsibilities Process sales orders, invoices and quotations whilst maintaining accurate records and ensuring compliance with company procedures Provide administrative support to the sales team, including scheduling meetings, managing correspondence and maintaining client databases Act as a liaison between sales staff, customers and other departments,
facilitating effective communication and problem resolution Manage customer enquiries in both English and Mandarin, providing product information and addressing concerns in a timely manner Prepare sales reports, performance analyses and documentation required for management review and decision-making Maintain and update customer records, pricing lists and inventory information to ensure data accuracy Coordinate logistics, delivery schedules and follow-up with customers to ensure satisfaction and repeat business Support the sales team with administrative tasks including travel arrangements, expense reporting and document organisation What we're looking for Fluency in both English and Mandarin Chinese (written and spoken) with excellent communication skills Proven experience in a sales administration or similar administrative support role within a fast-paced setting Strong organisational skills with the ability to multitask, prioritise workload and meet tight deadlines Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with CRM or sales management systems Excellent attention to detail and accuracy in data entry and record-keeping Professional demeanour with strong customer service orientation and interpersonal skills Ability to work independently and collaboratively within a team environment Knowledge of pharmaceutical or healthcare industry preferred but not essential