Full-time Sales & Customer Support Representative based in Port Kembla, working Tuesday to Saturday. The role will focus on proactive sales and customer development throughout the week, while also providing customer service coverage on Saturdays alongside their normal sales responsibilities.

Key responsibilities

Proactively contacting existing, inactive and prospective customers

Identifying cross-selling and account-growth opportunities across food and beverage

Following up quotes, samples, pricing enquiries and recent products

Reactivating customers who have reduced or stopped ordering

Supporting the food and beverage sales team with customer follow-up

Maintaining accurate customer notes, opportunities and follow-up dates

Handling customer calls, urgent orders, shortages and delivery issues on Saturdays





Working with drivers and warehouse staff to resolve customer issues

Recording and escalating issues when required

About you

Confident speaking with customers

Comfortable making outbound calls

Organised and reliable

Commercially minded

Able to work Saturdays as part of normal roster

Comfortable working towards clear sales and customer-service targetsExperience in hospitality, wholesale, food and beverage, customer service or sales would be beneficial but is not essential

About us ZT Wholesale Solutions is a growing food and beverage wholesaler servicing more than 400 hospitality customers across the Illawarra, South Coast, Southern Highlands and Sydney.

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📌 Sales & Customer Support Representative (Port Kembla)
🏢 Harrison Trading Group
📍 Port Kembla