About the Role We're looking for an experienced and hands-on IT Site Lead to join our IT & Security team. This role is responsible for leading the day-to-day IT operations for a large office environment while providing onsite and remote support to employees across Australia.

This is an exciting opportunity for someone who enjoys combining technical expertise with leadership responsibilities in a quick-paced, collaborative environment.

You'll act as the primary escalation point for onsite IT support, oversee local IT operations, and help drive a high-performing support culture within the business.

What You'll Be Doing

Lead day-to-day IT operations for a busy corporate office

Manage and support onsite IT Support Technicians

Provide Level 2/3 technical support across hardware, software, AV, networking, and peripherals

Act as the key escalation point for complex IT issues

Oversee meeting room and AV technology support

Maintain strong relationships with internal stakeholders and vendors

Support office technology projects and continuous improvement initiatives

Ensure smooth onboarding, device management, and user support experiences

Contribute to operational standards, documentation, and best practices





Participate in an after-hours support roster when required

About You You're a proactive IT professional with strong troubleshooting skills and a passion for delivering exceptional support experiences. You enjoy mentoring others, solving problems, and working closely with both technical and non-technical teams.

You'll Bring

Previous experience in an IT support leadership or senior desktop support role

Strong knowledge of Microsoft technologies and enterprise IT environments

Experience supporting AV systems, networking, desktops, and end-user devices

Excellent communication and stakeholder management skills

Strong organisational and problem-solving abilities

Ability to thrive in a fast-paced and evolving environment

Experience mentoring or managing support team members is highly regarded

Why Join Us?

Opportunity to lead onsite IT operations within a growing business

Collaborative and supportive team culture

Exposure to a broad range of technologies and projects

Career growth and development opportunities

Work with a business focused on innovation and customer experience

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📌 IT Site Lead (Brisbane)
🏢 Compare Club
📍 Brisbane