Job Title: Part-Time Stretch Instructor / Client Experience & Operations Assistant

Location:

Recovery and Massage Centre Position Type:

Part-Time Experience Required:

Minimum 2 years About Us

Recovery and Massage Centre is a sports recovery centre dedicated to improving mobility, performance, and overall physical wellbeing. We specialise in recovery-based services, including guided stretch classes designed to support athletes and active individuals of all levels. Role Overview

We are seeking a reliable and motivated

Part-Time Stretch Instructor

who will also be engaged as a

Client Experience & Operations Assistant.

This role is ideal for someone who enjoys working directly with clients both on the floor and at the front of house, and who takes pride in creating a welcoming, organised, and qualified environment. Key Responsibilities

Lead group and/or semi-private stretch classes in a safe, professional, and engaging manner Deliver structured stretch sessions focused on mobility, flexibility, and recovery Modify stretches to accommodate different fitness levels, injuries, or limitations Educate clients on proper technique, breathing, and body awareness Monitor client movement and provide hands-on or verbal corrections as appropriate Client Experience & Operations Assistant

Greet clients warmly and provide an excellent customer experience Manage bookings, check-ins, and general inquiries (in person, phone, and email) Process payments and maintain accurate client records Assist with retail sales and memberships if applicable Opening & Closing Duties





Open and close the centre according to procedures Prepare studio spaces before classes and reset after sessions Ensure the facility is clean, organised, and ready for clients Follow end-of-day cash handling and reporting procedures Team & Facility Support

Maintain a clean, safe, and welcoming environment throughout shifts Communicate effectively with the recovery and coaching team regarding client needs Uphold company standards, policies, and brand values at all times Requirements & Qualifications

Minimum

2 years of experience

teaching stretch, mobility, yoga, Pilates, personal training, or related movement disciplines Strong understanding of anatomy, biomechanics, and flexibility training Comfortable multitasking between instruction and reception duties Experience working with athletes or active populations preferred Certification in a relevant field (Stretch Therapy, Personal Training, Yoga, Pilates, Sports Science, or similar) Must hold certification in Pilates, Yoga, Personal Training, or Stretch Therapy CPR/First Aid certification (or willingness to obtain) Current CPR/First Aid certification is required at the time of application Professional, punctual, and reliable Desired Skills

Excellent communication and interpersonal skills Strong organisational and time-management abilities Customer-service focused with a friendly, confident demeanour Passion for recovery, mobility, and helping others move better Ability to work independently and as part of a team Schedule & Compensation

Part-time hours (flexible schedule, including early mornings, evenings, and/or weekends) Position requires availability for a mix of early mornings, evenings, and weekend shifts Competitive pay based on experience and qualifications

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📌 Part-time Stretch Instructor/Front Desk (Gold Coast)
🏢 Recovery and Massage Centre
📍 Gold Coast