Here is a more refined and attractive version designed to appeal to high-quality, long-term applicants who are compassionate, professional, and genuinely interested in working within neurology and specialist healthcare:

Medical Receptionist (FULL-Time) – Specialist Neurology Clinic Castle Hill, NSW | Monday to Friday - 9:00 am to 5:00 pm

We are seeking an experienced, compassionate, and highly motivated Medical Receptionist to join our growing specialist neurology clinic in Castle Hill.

This is more than a reception role — it is an opportunity to become a valued long-term member of a close-knit, high-performing healthcare team dedicated to providing exceptional neurological care to our patients.

We are looking for someone who genuinely enjoys helping people, takes pride in their work, and is seeking stability, growth, and long-term career satisfaction within a professional specialist practice. Neurology can be a complex and deeply rewarding field, and we value team members who are empathetic, calm under pressure, detail-oriented, and committed to making a meaningful difference in patients’ lives.

Our clinic values professionalism, kindness, honesty, teamwork, initiative, and a positive workplace culture. We are searching for someone who aligns with these values and is looking for a long-term position where they can grow alongside our practice.

Here is a more refined and attractive version designed to appeal to high-quality, long-term applicants who are compassionate, professional, and genuinely interested in working within neurology and specialist healthcare:

Medical Receptionist (Full time) – Specialist Neurology Clinic Castle Hill, NSW | Monday to Friday - 9:00 am to 5:00 pm

We are seeking an experienced, compassionate, and highly motivated Medical Receptionist to join our growing specialist neurology clinic in Castle Hill.

This is more than a reception role — it is an opportunity to become a valued long-term member of a close-knit,



high-performing healthcare team dedicated to providing exceptional neurological care to our patients.

We are looking for someone who genuinely enjoys helping people, takes pride in their work, and is seeking stability, growth, and long-term career satisfaction within a professional specialist practice. Neurology can be a complex and deeply rewarding field, and we value team members who are empathetic, calm under pressure, detail-oriented, and committed to making a meaningful difference in patients’ lives.

Our clinic values professionalism, kindness, honesty, teamwork, initiative, and a positive workplace culture. We are searching for someone who aligns with these values and is looking for a long-term position where they can grow alongside our practice.

About the Role As the first point of contact for patients and healthcare providers, you will play a vital role in ensuring the smooth day-to-day operation of the clinic while helping create a welcoming, supportive, and efficient environment for patients undergoing neurological care.

You will work closely with the neurologist, Practice Manager, and healthcare team in a busy but supportive specialist environment where your contribution is genuinely valued and appreciated.

Essential Criteria

Minimum 2 years’ experience as a medical receptionist within a healthcare or specialist medical setting

Strong computer and administration skills

Experience with patient booking and practice management software (experience with Xestro PMS is highly regarded)

Excellent verbal and written communication skills

Strong organisational and multitasking abilities

Ability to work efficiently and calmly within a fast-paced clinical environment





Flexibility to assist with leave coverage when required

The Ideal Candidate Will Be

Warm, professional, compassionate, and patient-focused

Reliable, honest, loyal, and proactive

Someone who takes initiative and enjoys being part of a team

Calm under pressure and capable of managing competing priorities

Detail-oriented with strong time-management skills

Interested in building a long-term career within specialist healthcare

Someone who contributes positively to workplace culture and genuinely cares about patient experience

Key Responsibilities

Providing professional and compassionate customer service to patients and healthcare professionals

Managing appointments, phone enquiries, emails, and patient communications

Coordinating patient bookings and clinic schedules accurately and efficiently

Processing invoicing, receipting, and administrative documentation

Preparing clinics and patient files ahead of consulting sessions

Supporting doctors and the Practice Manager with administrative and operational duties

Liaising with referring doctors, allied health professionals, and external stakeholders

Maintaining confidentiality, professionalism, and an organised reception environment

What We Offer

Supportive and respectful team environment

Opportunity for long-term growth within a specialist neurology practice

Meaningful work within a rewarding area of healthcare

A workplace that values initiative, reliability, and team culture

Exposure to specialist neurology care and ongoing learning opportunities

Employer Questions Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

How many years’ experience do you have as a Receptionist and Secretary?

Do you hold a current Australian driver’s licence?

Do you have a current National Police Check?

Do you hold a current Working With Children (WWC) Check?

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📌 Medical Receptionist/ Secretary (Sydney)
🏢 NEUROLOGY CASTLE HILL
📍 Sydney