As our Dental Receptionist, you will provide exceptional service to our patients while supporting the smooth day-to-day operation of the practice.
Key responsibilities
Welcoming patients and providing outstanding customer service
Answering phone calls and responding to enquiries
Scheduling and coordinating patient appointments
Processing payments and health fund claims
Managing patient records, recalls and correspondence
Liaising with dentists, dental assistants and other team members
Completing general reception and administrative duties
About you
Has excellent communication and customer service skills
Is warm, approachable and professional
Is organised and able to manage multiple priorities
Has strong attention to detail
Is confident using computers and learning new software
Works well both independently and as part of a team
Has a positive attitude and a genuine interest in helping others
Is reliable, punctual and willing to learn
Nine-day fortnight
Supportive and friendly team
On-the-job training and ongoing support
Complimentary annual preventive dental care
A welcoming workplace where your contribution is valued
About us Keppel Dental is a friendly, patient-focused dental practice committed to providing high-quality dental care in a welcoming and qualified environment.