About the role The Receptionist is responsible for providing professional front-of-house service and administrative support to ensure the smooth and efficient operation of the Key2 Property office. This role is integral to client experience, operational efficiency, and supporting income-generating activities across the business. As one of the first points of contact for clients, tenants, property owners, contractors and the general public, you will play an important role in ensuring the office runs smoothly and everyone who contacts Key2 receives a friendly and professional experience.

Key responsibilities

- Answer phones in a professional and friendly manner and respond to phone and email enquiries promptly
- Greet clients and visitors to the office
- Manage general email enquiries and correspondence
- Provide administrative support to property management and sales teams
- Prepare letters, documents and general correspondence
- Perform data entry and maintain accurate records within systems
- Assist with property keys and contractor access
- Scan, file and undertake general office administration
- Complete daily open and close checklists and action scheduled tasks from the office calendar

About you

- Friendly, confident and professional when dealing with people
- Well organised and able to manage multiple tasks and priorities




- A transparent and confident communicator, both over the phone and in writing
- Reliable, punctual and able to work effectively as part of a team
- Comfortable using computers and learning new software
- Accurate and attentive to detail
- Able to use initiative and problem-solve when required
- Calm and professional in a busy office environment
- Previous experience in reception, administration, customer service or real estate would be highly regarded; however, real estate experience is not essential
- Either hold a current Property Representative licence or be willing to obtain one

About us Key2 Property is an established Launceston real estate agency providing property management and sales services across Launceston and the surrounding region. We are a busy, supportive team looking for someone who wants to become a valued part of the business and has an interest in building their knowledge and experience within the real estate industry.

Benefits

- A varied role where no two days are exactly the same
- A supportive and experienced team
- Training in our systems and processes
- The chance to develop a career within the real estate industry
- Support to develop your industry knowledge and qualifications
- A professional and friendly working environment

📌 Receptionist / Administration Assistant – Real Estate (Launceston)
🏢 Key2 Property
📍 Launceston