Key responsibilities

Understand the skills, strengths and weaknesses of the field technicians so as to dispatch field technicians in relation to the job chance and ability of the technician Maintain and update client booking systems and databases Manage and organise job progress through all stages until complete Ensure messages are received and follow up as appropriate Call customers to schedule service and maintenance appointments Monitoring emails, responding or delegating where necessary Data Entry Invoicing and following up on overdue accounts About you

Possess fantastic customer service skills Excellent verbal and written communication skills Ability to learn internal databases and other computer systems and use these with a high degree of accuracy Confident and professional phone manner Ability to learn fast Highly motivated Ability to multitask Proficient use of the computer, keyboard functions and Microsoft Office About us

CS Air is a local Refrigeration and Air-conditioning company based in the Southern Highlands, with our office/warehouse located in Mittagong.

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📌 Office Assistant (Mittagong)
🏢 CS Air
📍 Mittagong