Medical Receptionist / Medical Administrator The successful candidate will provide high-quality reception and administrative support and report directly to our Practice Manager. As the first point of contact for many of our patients, the reception and administration team plays an important role in creating a warm, welcoming and supportive experience.
Key responsibilities
Welcoming patients with warmth, empathy and professionalism
Answering phone calls and responding to patient enquiries
Booking and managing appointments
Medicare and private billing
Managing patient records and correspondence
Processing referrals, results and incoming/outgoing correspondence
Liaising with GPs, psychiatrists, specialists, allied health professionals and other healthcare providers
Supporting communication between different members of the care team
Maintaining patient confidentiality and privacy
Assisting with the smooth day-to-day operation of the clinic
About you
Previous experience working in a GP medical practice,
minimum of 2 years with 6 plus doctors
Hands-on experience with Best Practice (BPS)
Excellent communication and customer service skills
Organised, reliable and able to multitask in a busy environment
Robust attention to detail
Works collaboratively as part of a multidisciplinary healthcare team
Professional, respectful and approachable
Can work independently while also taking direction and working closely with the Practice Manager
Understands the importance of confidentiality and patient privacy
About us Oasis Healthcare Group is an integrative care clinic located at Maroochy Private Hospital, bringing together GPs, psychiatrists, specialists and allied health professionals to provide coordinated, patient-centered care. We value compassion, respect, empathy and genuine connection with our patients.
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📌 Medical Receptionist / Medical Administrator (Maroochydore)
🏢 Oasis Integrative Care
📍 Maroochydore
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