Automotive Service Receptionist - Cranbourne Hyundai & Chery (Port Phillip City)

Automotive Service Receptionist - Cranbourne Hyundai & Chery (Port Phillip City)

24 Sep
|
Booran Motors
|
Port Phillip City

24 Sep

Booran Motors

Port Phillip City

Cranbourne Hyundai & Chery are looking for a

friendly, organised and customer-focused Automotive Service Receptionist

to join our busy Service Department.

This is a great opportunity for someone who enjoys a varied role, loves interacting with customers and wants to be part of a supportive team representing two exciting automotive brands.

About the Role As our Service Receptionist, you'll be the welcoming face of our Service Department while also providing valuable administrative support to the Service team.

You'll play an important role in helping our department run efficiently and ensuring our customers receive a professional and positive experience from the moment they contact us through to their vehicle collection.

Day-to-Day Duties Your responsibilities will include, but not be limited to:

Handling phone and online service bookings

Greeting customers and providing a friendly, professional first point of contact

Answering incoming calls and directing enquiries to the appropriate team member

Assisting customers with Service Department enquiries

Supporting Service Advisors with day-to-day administration

Assisting with Repair Order costing

Reconciling daily banking

Scanning, filing and maintaining service documentation

Processing general administration and paperwork

Assisting with customer arrivals and directing customers to the appropriate Service Advisor

Maintaining an organised and professional reception area

Providing support to the wider Service Department as required

Other duties as required

About You We're looking for someone who is personable,



reliable and organised, with a genuine commitment to providing excellent customer service.

You’ll ideally have:

Previous experience in reception, administration, customer service or the automotive industry

Excellent communication and telephone skills

A friendly and qualified manner

Strong attention to detail

Good organisational and time-management skills

The ability to multitask and prioritise in a busy environment

Confidence using computer systems and learning new software

A positive attitude and willingness to help wherever needed

The ability to work effectively as part of a team

Automotive experience is highly regarded but not essential.

If you have the right attitude, strong customer service skills and a willingness to learn, we’d love to hear from you.

Meet the Brands Hyundai Hyundai is one of Australia's most recognised and trusted automotive brands, with a reputation for quality, safety, innovation and technology.

With a diverse range of popular SUVs, passenger vehicles and electrified models, Hyundai has built a large and loyal customer base across Australia.

As part of our Service team, you’ll have the opportunity to represent a brand that customers know and trust.





Chery Chery is one of the exciting new brands making its mark in the Australian automotive market.

With a focus on technology, safety, modern design and value, Chery is rapidly growing its presence across Australia.

Joining our team means you’ll be part of that growth and have the chance to represent a fresh, ambitious brand as it continues to build its Australian customer base.

Be Part of the Booran Motor Group Cranbourne Hyundai & Chery are proudly part of the

Booran Motor Group , an established and growing automotive group with a strong focus on its people, customers and local communities.

When you join Booran Motor Group, you’re joining more than just a dealership. You’ll become part of a broader automotive organisation that provides opportunities to learn, develop and grow your career.

We believe our people are at the heart of our success, and we are committed to creating a positive, supportive and qualified workplace.

Why Join Us?

Represent two exciting automotive brands

Become part of the Booran Motor Group

Work within a supportive and professional team

Develop your automotive, customer service and administration skills

Opportunity for ongoing learning and career development

A varied role where every day brings something different

Be part of a team that values exceptional customer service

Ready to Join the Team? If you’re a people person who is organised, reliable and ready to build your career, we’d love to hear from you.

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📌 Automotive Service Receptionist - Cranbourne Hyundai & Chery (Port Phillip City)
🏢 Booran Motors
📍 Port Phillip City

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