Full-Time | Monday to Friday | No Weekends | Townsville

Casey Dentists is seeking an experienced, confident and motivated Dental Receptionist & Treatment Coordinator to join our busy team.

This is a varied

back and front office role

for someone who enjoys providing exceptional patient care, building relationships and working in a fast-paced, professional environment.

We are a locally owned, modern dental practice offering a comprehensive range of general and advanced dentistry, including

implants, wisdom teeth, All-On-Four, orthodontics, same-day crowns and surgical procedures

in our onsite day-surgery facility.

THE ROLE You will be an important part of the patient journey, responsible for:

Welcoming and assisting patients

Appointment scheduling and patient follow-up

Responding to phone, email and social media enquiries

Discussing treatment plan financing options with patients

Converting enquiries into appointments

Processing payments and general administration

Ad Hoc days on front office reception





Working closing with our dentists responding to patient enquiries

Supporting the clinical team and Practice Manager

ABOUT YOU We are looking for someone who is:

Experienced in reception, administration, sales or customer service (highly regarded)

Confident and professional

An excellent communicator with a warm telephone manner

Highly organised with exceptional attention to detail

Able to multitask and remain calm under pressure

Proactive, reliable and able to use initiative

Confident with computers and

fast, accurate touch typing

Professionally presented and committed to providing outstanding patient care

Dental or medical reception experience is highly regarded, but not essential for the right person.

WHAT WE OFFER

Monday to Friday

8.00am start

1:15pm finish on Friday

Modern, state-of-the-art facility

Supportive skilled team

Variety and opportunity to develop

Remuneration based on experience

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📌 Treatment Co Ordinator & Dental Receptionist (Townsville City)
🏢 Casey Dentists
📍 Townsville City