Receptionist - Legal Firm (part-time candidates also considered) Davoren Associates are trusted lawyers and solicitors on the Gold Coast providing professional and efficient legal services since 1978. We pride ourselves on delivering exceptional client service and maintaining a welcoming, professional environment. Our team is committed to supporting both our clients and each other in achieving excellence across all aspects of our business.
About the role Whilst a full-time role is being advertised, a part-time and/or job-share position is potentially available to the right candidate.
We are seeking a dedicated and professional Receptionist to join the Davoren Associates team at our Surfers Paradise office. This is a vital role in creating the first impression for our clients and ensuring the smooth day-to-day operations of our office. As Receptionist, you will be the key point of contact for clients, visitors, and callers, providing exceptional service whilst managing administrative tasks that keep our office running efficiently. This position is crucial to the success of both our legal and funds management divisions.
What you'll be doing
Greeting clients, visitors, and callers in a professional and courteous manner, ensuring they feel welcomed and valued
Managing incoming and outgoing telephone calls, taking messages accurately and directing calls to the appropriate staff members
Receiving and processing mail, parcels, and deliveries, maintaining proper logging and distribution procedures
Scheduling appointments and meetings, liaising with staff to ensure calendar accuracy and client satisfaction
Maintaining the reception area and office to a high standard of cleanliness, organisation, and professionalism
Performing general administrative duties including data entry, filing, and document preparation
Assisting with file setup and client check-in procedures
Supporting office administration by liaising with service providers and managing office supplies
Providing support during busy periods and assisting other team members as required
What we're looking for
Proven experience working as a receptionist or in a similar customer-facing administrative role
Excellent communication and interpersonal skills with the ability to remain skilled and courteous in all interactions
Strong organisational abilities and attention to detail
Proficiency in using Microsoft Office and general computer applications
The ability to manage multiple tasks simultaneously and prioritise effectively
A professional demeanour and the ability to represent the firm positively to clients and visitors
Excellent telephone etiquette and call management skills
Experience in a legal environment or professional services firm is highly desirable
Strong customer service orientation and problem-solving skills
What we offer Davoren Associates is committed to providing a supportive and professional workplace where our team members can thrive. We offer:
Full-time, stable employment with a professional organisation (Part-time and/or job-share position potentially available)
Competitive remuneration package commensurate with experience
A collaborative and respectful workplace culture
Opportunities for professional development and career progression
Work in a contemporary office environment located in Surfers Paradise
Support and flexibility to help you balance your work and personal life
We encourage applications from all candidates and are committed to creating an inclusive workplace. If you require any adjustments or support during the recruitment process, please don't hesitate to contact us.