24 Sep
|
Ribs and Rumps
|
Williamstown
24 Sep
Ribs and Rumps
Williamstown
Restaurant Manager – Ribs & Rumps Williamstown
Full-Time | Williamstown, VIC
About Us
Ribs & Rumps Williamstown is a steakhouse focused on quality food, great service and a memorable dining experience. We are building a strong new team and are looking for passionate hospitality professionals who want to be part of establishing a high-performing venue.
A busy service environment and a strong focus on steaks, ribs, beverages and guest experience, this is an opportunity for an experienced hospitality leader to play an important role in shaping the team, culture and day-to-day operation of the venue.
About the Role
We are looking for an experienced, hands-on Restaurant Manager to lead our team and oversee the day-to-day operations of the restaurant.
Key Responsibilities
- Floor Operations & Service Excellence: Set and maintain high service standards, table pacing, floor execution and overall guest experience across all services.
- Steakhouse Operations: Maintain solid knowledge of steak cuts, cooking preferences, food presentation and steakhouse service standards, working closely with the kitchen team to ensure consistency and quality.
- Labour & Roster Management: Prepare weekly rosters, manage staffing levels and control labour costs while ensuring the restaurant is appropriately staffed during peak periods.
- Sales & Financial Performance: Monitor daily sales, labour costs, wastage, discounts, voids and POS transactions, supporting venue sales and profitability targets.
- Stock & Beverage Control: Assist with food and beverage ordering, stock control, wastage management and regular stocktakes while maintaining appropriate margins.
- Systems & SOPs:
Implement and maintain opening/closing procedures, service checklists, operational standards and sequence-of-service procedures.
- Team Training & Development: Lead staff training covering menu and steak knowledge, service standards, upselling, customer service, POS procedures and RSA requirements.
- People & Culture: Recruit, onboard, coach and manage FOH staff performance while building a professional, accountable and high-performing team.
- Customer Experience: Handle customer feedback and complaints professionally and ensure issues are resolved quickly.
- Compliance & Standards: Ensure food safety, RSA, workplace health and safety and company procedures are consistently followed.
About You
- 2–3+ years' experience in restaurant management or a senior supervisory role
- Experience in a steakhouse, grill or high-volume restaurant highly desirable
- Strong leadership and people-management skills
- Good understanding of restaurant financials, labour and stock control
- Excellent customer service and communication skills
- Confident managing busy service periods
- Hands-on, organised and accountable
- Flexible availability including evenings, weekends and public holidays
What We Offer
- Full-time position
- Competitive salary based on experience
- Opportunity to build and lead a new restaurant team
- Supportive management environment
- Growth opportunities and development opportunities
- Staff benefits
Location: Ribs & Rumps Williamstown, VIC To apply: Please submit your resume and a brief summary of your restaurant management experience, availability and expected salary. Pay: $65,000.00 – $75,000.00 per year
Work Location: In person
📌 Restaurant Manager (Williamstown)
🏢 Ribs and Rumps
📍 Williamstown